Car Hire Santa Cruz Deals - Sixt rent a car

We had a really positive experience using Sixt at Madeira airport in June 2022, particularly at the handover part. Fabinho was super friendly and spoke excellent English - he took care to explain the specifics of the car and wider context of driving in Madeira - also giving some recommendations for walks in the process. Return was quick, easy and the check was fair.

The rental process was easy. The company personal was friendly and offered me all necessary Information. The vehicule meet my expectation.

Thanks a lot Helena for the friendly service! Car was 1A!

The staff is very friendly, speaks perfect English, are calm and explain everything you need to know detailled and nicely. We booked "Intermediate" and got a sporty Audi A3 in white. We asked about the price for full coverage and he suggested we better take it because Madeira was not the kind of place where you don't want insurance and we are more than happy that we took it regarding the streets there. Therefore we got the additional driver for free. Check-out before opening times worked perfectly.

On return use exit 22 to access the parking area. The entrance is at the end of the slip-road.

I read the reviews and yes they tried to upswell the vehicle and yes they added the pre paid fuel without proper and fair discussion, which in hindsight was dishonest of the Sixt rep.

She originally printed out a contract without the fuel and then printed out another with the pre paid fuel and didn’t give me any choice; in hindsight I should have challenged her.

But the vehicle was in good condition, i received a free vehicle upgrade, I haven’t been charged for any scratches (as yet), check out / in was prompt, the staff were courteous and I used 3/4 of the fuel in a week, so all in all I was happy with the service.

Ps - we bought our excess insurance via a third party in advance as per money saving expert.