from our Customer Excitement Score survey*
Listen to what our customers say
Dear CEO
I will like to congratulate you in the excellent service your counter employe “Gosia” treated me at the Aspen airport. From now on, i will be loyal to the Brand.
Fernando Garcia from Mexico
Jenn at the rental desk is super awesome - she is incredibly quick, friendly and helpful. I’ve rented from this company at ASE twice and it’s always a quick painless process and the cars are great. 10/10 on customer service though! That’s the most important part ㅤᵕ̈
Sixt at the Aspen airport provided a great experience for my friends and me. Jen went above and beyond to upgrade my rental to an SUV due to the amount of snow on the ground. They made sure the process of getting the car was smooth and easy. Returns at this airport is so much easier than at other airports. Our flight to go home got delayed and Gosia was very generous with pushing back our return time with no extra charge. Great experience overall, will be using this company again in the future. Thank you Jen and Gosia!
*Our Customer Excitement Score is based on a survey sent to all customers who booked in Aspen CO. The score is an average of all customer responses.