Car hire in Boston MA

This location has a great work culture and a great manager - Farley. I rent cars often because of my work and Farley makes sure I walk out with a smile every time. Even when he's not available, the staff is very helpful and provide great care and a welcoming environment. Customer service is outstanding, renting process is very simple and fast. I think Farley has done a great job ensuring the staff is professional, polite, and helpful. I refer all my family and friends to rent from this location whenever they are in Boston.

Service good but needed the record locator to find the reservation and number was xxed out on the email. Ask for nonsmoking car as it reeked of cigarettes even though attempt was made to fumigation. Car I got was much larger than on the agreement .

By far the best customer service I’ve received from any car rental company, and I’ve been around. Manager THE Farley was really considerate on my reasons for exchanging vehicles mid-rental agreement and although vehicles were available he made it happen. Make appreciated. I look forward to continue using your services. Thank you !