It was my first time renting from Sixt and they delivered an excellent experience in every way. Both pickup and drop-off were quick and trouble-free. The staff at the Newark Airport branch in NJ were amazing. We were provided with a much-appreciated upgrade to a BMW X3 which we loved. I was initially a little apprehensive about renting from a company I haven't heard much about nor rented from before, but I would not hesitate to recommend them to family and friends after my experience. As it turns out, Sixt is the oldest car rental company in Germany that got its start in 1912. They have only been operating in the US since 2011 but has already grown to be the 4th largest car rental company in the states. I was surprised by their rental fleet which seems like were predominantly BWWs, but I later learned that Sixt has had a close business partnership with BMW which explains a lot. Thanks for a wonderful customer experience and we’re sure to come back for our next family trip.