100% satisfied. Young lady Dora was super friendly & organized. I was there to pick up the car (booked online, always better to book online) with my road bike. I got a free upgrade (Audi Q2), costs were transparent, and even more I could let my bike in the office, because it had no space in the trunk. After returning the car, I took my bike and returned to Njivice. Thanks again for the great service.