I recently rented a luxury vehicle to travel to my Germany High School reunion in Charlotte, NC. I received World-Class Customer Support from Stanley J from start to finish. Specifically, the booking on the website was very user friendly and the picking up of my vehicle to the drop off was hassle free. I will definitely be using Sixt for all my future rental needs. Kudos to Stanley J again, for being super professional, friendly, and helpful getting me situated in my nice BMW for the weekend. He's awesome and definitely an asset to your organization! My only suggestion would be to make it more visible on the website and clear regarding the deposit amounts needed. I didn't know that it all had to be charged on the same card the vehicle was booked on, but thankfully, I had another card that I could charge it all to. Other than that....I'm a Happy client!