Line was a little long but it obvious they are a popular rental spot at DFW due to friendly staff, competitive prices, and the options you get for cars to rent. Our car was VERY clean and the process to get through the rental desk to our car was very smooth. The lady at the desk was very polite and personable (not common at most rental agencies). I noticed the other gentleman helping people get checked in was equally nice, patient, and helpful. The rental office, parking area, etc were all very clean. I will definitely be using them again in the future if I get the chance.